Plans and billing
What each plan includes, how monthly bookings are counted, what happens past your limit, and how to change plans.
Every plan includes the whole app, Free too. Plans differ only in how many bookings you can take each month, and, from Studio up, whether the Manager role gives team access. You pay through your Shopify bill.
The plans
| Plan | Bookings a month | Manager role | Monthly |
|---|---|---|---|
| Free | 20 | No | $0 |
| Solo | 150 | No | $19/mo |
| Studio | 500 | Yes | $39/mo |
| Salon | Unlimited | Yes | $79/mo |
On Solo and Studio, bookings past the monthly limit don't stop: each is added to your bill as an extra booking. See Reaching your limit below.
See your plan and change it
Open Settings → Pricing. The Plan card shows your plan, its price and how many bookings you have taken this month. Choose Upgrade or Downgrade on a plan.
You choose the plan here, in Rezervito. Upgrade or Downgrade on any plan opens Shopify's page to approve the charge for exactly that plan, so you don't pick again. On Free, Shopify's page says you won't be billed. The change takes effect once you approve it there, and you come back to Rezervito on the new plan.
How bookings are counted
- A booking counts in the month it was made, in your shop's time zone, not the month of the appointment.
- Every booking counts: made online, by you or by your staff.
- A booking still counts after it is canceled, or turns out to be a no-show.
- A visit counts one booking for each service in it.
For example, on Solo, a customer who books on 31 March for 2 April counts in March. If they cancel on 1 April, March still counts it, and April doesn't.
Reaching your limit
From 80% of your monthly bookings, every main page in Rezervito shows how many are left, and we email the address in Settings → Notifications → Send shop emails to. You can dismiss the notice for the rest of the month. When the last booking is used, you get a second email. What happens next depends on your plan.
Solo and Studio: extra bookings
Bookings don't stop at the limit. Customers can still book online, and you and your staff can still add bookings. Each booking past the limit is an extra booking, added to your Shopify bill: $0.20 on Solo, $0.10 on Studio. The count starts again on the 1st of the next month.
- Extra bookings count the same way as all bookings (above): an extra booking stays charged if it is later canceled or turns out to be a no-show, and a visit is one extra booking for each service in it.
- Past the limit, every main page shows how many extra bookings you have this month and what they come to so far. You can dismiss it for the rest of the month. When moving up a plan would cost less than the extra bookings likely to come before your next bill, it says so.
- If you upgrade, the new plan's limit applies from then on. Extra bookings already made stay charged.
For example, on Solo, a month with 180 bookings has 30 extra bookings: 30 × $0.20 = $6.00 on top of $19.
Free: bookings stop at 20
At the limit, no new bookings can be made until the next month starts or you upgrade: customers can't book online, and you and your staff can't add bookings either. Bookings already made are not affected. Every page tells you when you have reached the limit, with See plans, and that notice can't be dismissed.
The Manager role and your plan
On Studio and Salon, a staff member with the Manager role gets the calendar access you choose for them. On Free and Solo, a Manager keeps the role but works exactly like Staff: their own calendar only. Upgrading gives the access back without setting anything again. See Staff and hours.
When a subscription stops
Your plan holds only while its Shopify subscription is active. If it is canceled, expires, or is frozen because a Shopify bill wasn't paid, your shop works as Free until the subscription is active again. A change made in Shopify rather than in the app shows the next time you open Rezervito.