Rezervito help
Short guides to how Rezervito works, by topic. Open one to see what it covers, or search all the text.
Start here
Services, staff and your widget
- ServicesAdd the services customers book, with their price, duration, payment and timing rules.
- Staff and hoursAdd the people customers book, set their working hours, days off and shop closures, and give them the Staff Portal.
- The booking widget and its appearanceTurn on the Book now button, add more of them to your theme, choose their colors, and style the Staff Portal.
Bookings and emails
- How customers bookThe booking window step by step, which times customers see, and the booking rules you can set.
- Managing bookingsUse the calendar, add, move and cancel bookings, mark them completed or as no-shows, and read your statistics.
- NotificationsChoose which booking emails go to customers, your shop and your staff, edit their wording in each language, and send reminders and follow-ups.
Payments, cancellations and no-shows
- Deposits and paymentsTake a deposit or full payment online through Shopify checkout, hold the time while customers pay, and refund it.
- Cancellations and reschedulingDecide until when customers can cancel or move a booking online, what a late cancellation costs, and what happens to their payment.
- No-shows and debtsCharge a fee when customers don't turn up, with a worked example of how a deposit is deducted and how they pay at their next booking.
- Blocking customersStop a customer from booking online, see their blocked attempts, and unblock them again.
Your plan and support
Didn't find an answer?
Email us at support@fedevapps.com, or use Contact us inside Rezervito.